Customer Comments

A & A Jewelry

Quality Handcrafted Jewelry & Gifts

P.O. Box 9427

Fresno, CA 93792-9427

Phone # (559) 221-1627

Mon. thru Fri. : 9:00 AM to 4:00 PM [Pacific Time]

Send E-Mail To: info.aaajewelry@yahoo.com

This page is made possible by our wonderful customers . With their permission I copied the following comments from our e-mail follow up.This is only a small amount of the great comments our customers have sent. I just add a few each month now because we just do not have room for all of them. I want to thank all of you for your wonderful letters, that is what keeps me going when I get so tired I can hardly move (from working sometimes 7 days a week).. Thank you for making our business possible. Sincerely, Rosa

Also see what our customers have to say about our Hypo-Allergenic products . Customer Comment Page I have not put all of the comments on the Hypo-Allergenic products page, there are a lot more below. There are so many I decided to just put them on this page.

(289)1/31/2008
Rosa,
I am so excited because I got my order in today! It came so quickly. I am thrilled with the products. Hopefully, titanium will work for me. It was a pleasure doing business with you. Thank you for all your help. I look forward to doing business with you again.
Sincerely,
Mary M. of Baton Rouge , LA

(288)12/18/2007
The earring are beautiful. I am sure my daughter will love them. She has the best luck with titanium as she is sensitive to everything else, except platinum!. Thank you so much for making them and sending them so promptly. Happy Holidays. Christine M. of Old Brookville, NY

(287)12/17/2007
Rosa,
You have no idea how happy you've made me! The necklace arrived today and it's absolutely perfect! I'm getting married next year and it's what I've been envisioning to go with my dress. I haven't been able to find anything similar (or at least anything that I liked) until I saw the one on your website. And it's even more beautiful than I imagined!
Thank you thank you thank you!
Happy Holidays!
Lauren B. of Milwaukee, WI

Here is what Janet said when I asked for her permission to use her comment (see below) on our web site:

12/11/2007 You bet. The quote is fine. You are one of the rare sites dedicated to pierced ear products that are geared toward folks that have acquired allergies. There are MANY jewelry places that have no clue how to solve the allergy problem!! You can quote me there. NO one in ithaca sells a similar product. And now one had a solution to ear hoops that might fall off (wearing a plug on the back side). So your site is informative!!
Thank you again, Rosa,
Janet (Janet's first comment )

(286)12/11/2007
Rosa,
I just want to thank you for your prompt shipment. Thus far the product seems to be working(allergy free).
My best Janet S. of Ithaca, NY

(285)11/18/2007
Thank you! My order arrived safely 11/17. I've been wearing the onyx since last night and haven't had any problems. I've been successful with titanium before, but haven't been able to find any in the stores in the past couple of years. Thank you for your promptness and quality product(Titanium earrings). I will be ordering more after the holidays.
God's peace... Rita J K. of Broomfield, CO

(284)9/12/2007
Rose,
Thank you. We did receive our order & as usual, very happy with the earrings(Titanium earrings). With my daughters allergies, your sight has been a blessing for us.
Thanks Again,
Susan R. of Pittsford, NY

(283)9/11/2007
Thank you,
I recieved my order quickly. I have already tried the L'Protect out, and it seems to work well. I appreciate this very much, as I have not been able to wear earrings for over 10 years! My husband also gave his approval for the L'Protect, now he can wear belts without getting a rash from the buckle. Thanks so much, I have your website bookmarked for when we run out!
-Jana B. of Sandy, UT

(282)9/11/2007
Hi Rosa!
I'm sorry I did not let you know sooner, I have been out of town for quite a while now. I did receive it, and used it in my bridal portraits I did today! My photographer could not stop commenting on it. I do LOVE it, thank you so much for all that you have done for me!
Candace H. of Charlotte, NC

(281)9/11/2007
Thank you very much. My daughters are enjoying the earrings,(Titanium Earrings) the sensitive one is so glad she can wear them with no irritation! We will be sure to order more soon.
Hilary P. of San Clemente , CA

This is what Emily had to say when I asked her permission to use her comment Dear Rosa ,
Please use my comment! (see comment below) I'd be more than happy to have it appear on your web site.
The earrings I bought from you continue to be wonderful for my sensitive skin and problems with various metals. Again, thank you!
Best regards, Emily (280)9/11/2007
Dear Ms. Abraugh ,
Thanks so much for the follow-up note. Actually, I was going to write one to you! I wanted to say thank you for such prompt, careful service and for a lovely product. (Titanium Earrings) I'll definitely be a return customer!
Best regards, Emily N. of Colorado Springs , CO

(279)8/22/2007
Hi Rosa,
I just received the earrings I ordered from you, and their beautiful. I want to thank you for the gift. I took my old earrings out, and put the new ones in - I took your advise and put a little vaseline on the post of the earring so it would go in better.
Again, I love your earrings - am very pleased and will definitely be buying more in the near future.
Thanks again! A very satisfied customer, Linda Z.of Manheim, PA

(278)8/15/2007
Ms. Abraugh,
I just received my third order! Thank you for being so prompt in shipping!!
I am enjoying all of these titanium earrings so very much! My ear is fine, I know it just had to heal
from re-piercing it after so much time had passed. I so appreciated you taking the time to email me and sharing tips that were helpful to you. I did use them and all is well!
I teach school (4th grade) and my students enjoy waiting to see which earrings I am going to wear--you have so many fun, cute styles--I just love them all.
Most of all I LOVE being able to wear earrings after 40 years of trying everything out there!! (and you have made it affordable!)
Thank you, thank you,
KoKo S. of Oklahoma City, OK
Thanks for the thank you gift as well--they are great!

(277)7/29/2007
Dear Rosa,
Thank you for the earrings. Your business has great potential. You are the only source that I have found for earrings appropriate for highly sensitive individuals AND are stylish. An eleven year old is too old for tacky plastic earrings (you know the major manufacturer that I'm talking about.) After paying a lot of money for these cheap-looking earrings, the hard plastic backs fall off easily and the earrings are lost. The soft sticky backs that you sell are way better.
We plan on going to our local bead shop and putting pretty beads on the niobium hoops. That might be a market for you also. Thanks for making it possible for my daughter to wear earrings that are similar to the earrings that all her peers are wearing. It helps her fit in.
Terry B. of Middle Grove, NY

(276)7/22/2007
Thanks so much for checking on my order and for your concern. My order arrived with in a few days and I am so happy that I can wear jewelry again. It is nice caring people like you that have made this possible. I will be visiting your site again real soon.
Thanks again,
Barbara L. of Callaway, MD

(275)7/10/2007
Hey Rosa
Just got my order and I am very pleased with it, especially the wolf necklace. Thanks a lot for the unexpected gifts too. Great surprise. Talk to you again.
Christine D. of Ardrossan, AB, Canada

(274)7/09/2007
Hi Rosa,
I just wanted to shoot you an email letting you know that I received my necklace yesterday. It looks absolutely wonderful! And thank you for the earrings, magnet and pen...that was so sweet! You did a wonderful job and I couldn't be happier. Thank you for making that aspect of my wedding very special to me.
Candace H. of Charlotte, NC

(273)6/27/2007
The order came in remarkably fast, Elizabeth loves the earrings (Nylon) and has worn them ever since. We definitely will be putting in another order for the nylon post earrings because we know for sure that they work wonderfully. We have been afraid to try thy titanium posts but one day we will get brave. Now I am looking for all nylon or plastic necklaces and belts and a wrist watch. Do you have any ideas for that?? We are very very please we found you and you are bookmarked on our computer so we can always find you and be able to order more. I cannot tell you how grateful we are that we found you.
Thank you
Cathy R. of Menomonee Falls, WI

(272)6/27/2007
Everything was fantastic! From ordering on-line, to delivery, to the actual product, I have not one complaint! My daughter is allergic to gold & silver and her studs are titanium. The only problem is no one around sells titanium earrings. I looked everywhere, that is until I found your website. I order three pairs on a Thursday and they were her on Monday. Mind you we live in Connecticut. Talk about fast! I bought the earrings for my daughter for her birthday party Saturday and she's been waiting forever to change her studs. She's been wearing the puppies since Saturday and so far so good. She actually just changed today to the butterflies. I am truly impressed with the timing, quality, and price of your product. I would definitely order again and refer your website to anyone interested. Thank you so much!
Sincerely,
Jennifer O. Bristol, CT

(271)6/11/2007
Yes, I received it very promptly and am now trying the items. So far, they are great. I'm trying to see exactly what I'm alergic to. I'm thinking it's just nickel and not all metals which I used to think.
Anyway, the items are great. The gemstone rings get complements, and I'm not afraid to wear them. I look forward to using your website often.
Shirl R. of San Jose, CA

(270.)6/8/2007
Hi Rosa! Yes!!!! They work wonderful and my daughter can wear earings with no problems. ( Pierced Ear Protectors)She is very happy and so am I! Thanks so much. We will be shopping with you again.
Mindy H. of Nampa, ID

(269.)6/7/2007
Yes, thank you! My daughter has very sensitive ears (you"d think she would have out grown that trait, at 24...) and cannot wear any precious metal earrings. Your earrings (Niobium)are the first we found that look like the real thing. We're very glad to have found you! Thanks again.
Arlene G. of Watchung, NJ

(268.)6/03/2007
Hi Rosa - I received my necklace last Friday and I am VERY VERY happy with it. You did a beautiful job on the whole thing - you're extremely talented at this. I would love to go ahead and place a few sentences about your site on my links page. I'll even create a Custom Bridal Necklace category for you if you'd like - simply provide me with a few sentences about what you do and I'll have my webmaster place it on the links page. I want other brides to be to know about you and what wonderful work you do - you were absolutely super to work with. Just let me know what you'd like us to say.
Once again Rosa, I'm as happy as can be and thank you so very much for your time and lovely work!
Jan B. of San Diego, CA

(267.)5/17/2007
Dear Ms. Abraugh,
I'd like to thank you for your prompt and friendly service. I am quite satisfied with my earring purchase. I have 9 ear piercings and have struggled to find simple titanium studs. Yours fit the bill and I am quite satisfied. I would definitely recommend you to others.
Thanks again,Valerie K. of GrandRapids, MI

(266.)4/20/2007
Hi Rosa
Thanks so much for checking up - I am delighted with my order! I haven't been able to wear earrings for 10years, until I discovered titanium earrings, and you have such a great selection. I have done a number of internet searches and can't find anyone in the UK online that does attractive titanium jewellery - so I will be back for more!
Have a good weekend!
Bella of London, UK

(265.)4/23/2007
Rosa,
I received the order and the extras today. I am wearing the cobalt blue crystals (Nylon Earrings) and do not even feel them in my ear lobes. I will definately order from your company again. Thank you for your prompt attention and service.
Linda M. of Bloomington, IL

(264.)4/18/2007
Rosa,
Christina’s white satin choker with the black rose came today and it fits perfectly and she loves it and you were right that the black and white is better.
It will set off her face and work as a great accent whereas the white and red would have just looked busy and like another doo-hicky.
Thanks, Sue C. of Allentown, PA
We will pass the word when the girls ask where she got it.

(263.) 3/13/2007
Dear Rosa,
Just received my order last week and am completely happy with the quality of the product and the timeliness in which it was delivered. Thanks so much!
Tony P. of New York, NY

(262.)3/08/2007
Dear Ms. Abraugh,
The necklace is beautiful.(3 strand Pearl & Cameo choker) I wore it at my wedding which was on Saturday, March 3rd. So many compliments!!! I will definitely order more from your website and also recommend your site to all my friends.
Thank you
Nancy A. of Carnegie, PA

(261.)3/02/2007
Rosa;
I just picked up the necklace and bracelet today. Both are absolutely stunning. The craftmanship is superb. My wife is going to love these. I thank you for the earrings They truly are the final touch of elegance to match. Thank you for including them, I forgot all about earrings It is a wonderful surprise to find a business that is all about the detail and willing to take the extra step to provide the best and most complete service. Other jewelry designers I have dealt with in the past would not make the effort to even suggest matching earrings let along include them at no additional charge. Look for my return when she needs another piece of jewelry.
Again, thank you
STUNNING, BEAUTIFUL, ELEGANT, EXQUISITE, RARE, UNIQUE,BREATHETAKING, AND ABOVE ALL "THE PERFECT TOUCH"!
Dale P. of Lexington Park, MD

(260.)2/20/2007
Dear Rosa, thank you again for all your help. The order arrived here on the 19th. I have been unable to wear earring for any period of time, for about two years. Now I have been wearing earrings for three days straight with the E'arrs protectors and I don't even notice that I am wearing them! I will cerntainly be ordering more of your products. Thank you again
Anna M. of Victoria, Australia

(259.)2/17/2007
I really like the earrings very much. They are great and comfortable. Your tip about using ointment first is a good one. Thank you. Your service was prompt, the quality was great, and your help was friendly and personable. I appreciate it.
Talk to you again sometime, God Bless!
Wynn J. of Rock Falls, IL

(258.)2/07/2007
Dear Ms. Abraugh,
We received the order and my daughter, who is allergic to every kind of metal, is completely thrilled to finally be able to wear earrings.(referring to the Nylon French Hooks).
Thank you very much, Jane M. of Buffalo, NY

(257.)2/07/2007
Yes I did! My granddaughter is so happy about it! She went to her room and brought out her favorite ear posts, put the guards on the posts and put them on! She was giggling she was so happy about it. I am keeping 1 pack for her for when she runs out, then I can order some more for her and I am using a pack for myself. I have problems with metals too and quit using post ear rings. I only use sterling silver or silver plate.
I want to order some of the nylon ear wires I saw on your site as well.
Thanks for checking on the order!
Opal H. of Rancho Cordova, CA

(256.)2/8/2007
Ms. Abraugh,
Yes, I did receive the earrings. Thank you very much. It's nice to have someone that thinks about style AND allergic reactions.(referring to Titanium dangles)
Sincerely, Buky A. of San Antonio, TX

(255.)2/07/2007
Thanks for following up! I love my titanium post earrings! I haven't taken them off since I got them so I haven't had a chance to try the other things. It's just so nice to wear earrings again! I definitely plan to order more titanium post earrings!
thanks! And thanks for the pen!
L. S. of Brandon, FL

(254.)2/07/2007
Dear Rosa,
Thank you for following up! Yes, I did receive the order and it has been working quite well! I'm able to wear a bunch of earrings (E'arrs Ear Gel, Ear Posts & L'Protect) that I wasn't able to before, so it's been great.
Thanks again!
Liz R. of Brooklyn, NY

(253.)2/07/2007
The earrings arrived and I am pleased to say they are the first earrings my daughter has been able to wear in a long time. The titanium does not irritate her ears at all! I am so glad to have found you.
Sincerely
Renee L. of Naples, ME

(252.)2/6/2007
I am in receipt of the shark tooth earrings I recently ordered from you. I am amazed at the quality for the price! You may look for me to order a matching necklace as soon as I can (I'm retired and must wait until the eagle flies!). Thanks again, and may God bless you all!!
Rev. Jim G., Birmingham, Al.

(251.) 1/24/2007
Dear Rosa,
Yes, I received your items about a week ago.
I put one pair of plastic pierced ear protector covers on a pair of small gold wire hoops that I've always liked and .... you probably already know...I am so happy that I can finally wear earrings again!! It's been YEARS since I could wear them. Infections every time the metal met with my piercing - FOR YEARS.
Thank you so much. I've been meaning to email you and let you know. It's just amazing!!!
I want to get some more of the protector covers so that I can put them on all my gold and silver earrings so that I can change earrings easier. You see, ever since I put the wire hoops on with the plastic protectors, I haven't even taken them off for the last week. I'm so thrilled. I've messed up a couple of the protectors (holes in them trying to get them on the earrings... but I've still got enough to put on one or two more pairs.
Thank you again for your wonderful product. I haven't tried the wires that I purchased yet.

Marcella K. of West Sacramento, CA

(250.)1/24/2007
Rosa, I am so pleased with the pearl cameo choker you custom-made for me to wear at my wedding.
When I received your package and opened up the beautiful red-velvet box, it was breathtaking. When put it on, I cried. I felt like I was holding the world in my hands. The choker was something that I had wanted and dreamed of ever since I was little. After looking for months and months at other stores to find it...I finally found A&A, and you were willing to make it possible. I thank you from the bottom of my heart.
I just know that when Steve sees me for the first time when I come down that aisle, he will then know what I have been talking about all this time. This is a special, priceless piece of jewelry that will be in my family for years and years. What a special person you are.
I will definitely send you a picture of me and Steve on our wedding day so you can see how well it works with the dress.
Your company is excellent, and the service was 110%! A & A Jewelry is where I will always turn to first.
Thank you again and again.

Charity H. of Frankfort, Kentucky

(249.)1/09/2007
I did receive my order and am so happy that the plastic post covers was such a simple solution to a horrible problem I've had all my life. Thanks!
Vanessa K. , of Dover, DE

The following is what Vanessa had to say when I asked her permission to use her comment:

Hi. One more thing I'd like to add :) Before I wasn't able to wear not even pure gold earrings for a couple hours without having to take them out because of irritation, with the covers on I haven't had to remove my earrings at all!

Feel free to use anything you'd like. I was so excited these worked for me after all i've tried. Even earrings made specially for sensitive ears whether nickle free or even 14kt gold gave me an infection after an hour. This past couple months they had gotten worse and I resorted to wearing nothing. When my fiancee got me diamond earrings for Christmas I new there had to be a fix out there somewhere. I knew that even the paint on stuff wouldn't work because my ears are soooo sensitive, metal can't touch them at all. Surprisingly though, you are the only person I found with the covers. When I saw them though, I said This was it! I knew it would work and it did, and I really can't thank you enough. =)
-- Vanessa

(248.)12/28/2006
Rosa,
Yes , I am very satisfied with my order. I bought the earrings for my daughter who seemed to have chronic infections due to a metal allergy. The titanium earrings do not bother her ears and so they have finally healed. Thank you so much. I will be placing another order in the future I'm sure.
Christine L. of Crystal Lake, IL

(247.)12/29/2006
Dear Ms. Abraugh, Happy New Year, I am very surprised and delighted with your outstanding service. We did get the resizer and it worked perfectly. I would be interested in getting another when you get them back in stock. I will also highly recommend you to all who will listen. Have a great day.
Donna A. of Shepherdsville,KY

(246.)12/28/2006
Hi Rosa,
My order (L'Protect)was received very quickly after I placed it. I bought it as a gift for my mother who has never been able to wear jewelry due to her metal allergy. So far, she has worn her new watch every day since Christmas with no problems!!
Thanks!
Richelle S. of Grand Rapids, MI

(245.)12/28/2006
ROSA, THANK YOU FOR THE FOLLOW UP E-MAIL. MY 8 YEAR OLD DAUGHTER WAS UNABLE TO WEAR EARRINGS DUE TO REOCCURRING INFECTIONS THAT KEPT HER PIERCINGS FROM HEALING. SHE WAS RECENTLY RE-PIERCED FOR THE 3RD TIME AND IT HAS BEEN A SUCCESS THANKS TO YOUR "NICKEL FREE" EARRINGS! (NYLON STUDS & TITANIUM STUDS) I'M CERTAIN WE'LL BE CUSTOMERS FOR A VERY LONG TIME!
Kathy B. of Pittsford,VT

(244.)12/28/2006
Rose,
I love my new hatband!! It is exactly what I wanted and it looks amazing on the new hat. Now I will always be torn between the first one you made for me, and this one because they are both so nice. I know it is silly, but I'm excited to have the new hat and band for the horse show that we have coming in January. Also, thanks so much for the surprise free gift of the earrings! I am so glad I found your company years ago, and that I can still count on you for something unique!
Best wishes to you and your family for the New Year!
Kim M. of Foster, RI

(243.)12/05/2006
Yes, I received the order and everything was fine. We thank you for the product(L'Protect), such a great help with my husband & daughter and their metal allergies!
Happy Holidays.
Carol W. of Sparks, NV

(242.)12/05/2006
Hello,
Yes, I did receive my order and have been meaning to email you to let you know I received it. Everything was perfect.(Ring Guards) I received it 2 days after I
ordered it. Thank you so much for the great service. I will be ordering from you again!
Jackie C. of Pleasant Gap, PA

(241.)12/04/2006
Thank you for following up on my order! I did receive them (Titanium Posts) and both my granddaughter and I have been wearing them for over a week now. The good thing is we have no reaction and are delighted.
Thanks again. We will refer others to you.
Wanda S. of Spring, TX

(240.)12/05/2006
Hi,
Yes received them OK. My daughter has been wearing them everyday.(Nylon Posts)We ordered these because she was getting irritated ears with gold earrings but your ones are fine.Thanks very much and thanks for your great service I will recommend you to friends.
Donna B. of Great Yarmouth, Norfolk ,UK

(239.)12/04/2006
Hello Rosa,
yes, I have received my order. Thanks, I have worn 2 pairs already with no problems, other then the fact that I wore one pair of the green nylon posts to work today and every time I hung up the phone, my earing fell off. the back stayed on my ear lobe but the earing itself fell off. RA-I am so sorry. I used the larger white backs that were sent with the earings, and not the smaller clear ones. I will try them the next time. RA-I put the large white ones in just incase the earrings needed a little extra support, I got a new this last time and was not awear they were to big, I know not to put them in now.The small ones are the ones that come with them.
The other pair that I have worn is the purple niobium wires. I really like them. there is enough of an overlap between the ends
that I didn't have to worry about them staying hooked. RA-So glad the hoops work well, I make those myself and make the end long for that purpose.
I have also attached the ring guards to my rings. it is nice not to have them twisting around my fingers and getting in the way when I type. RA- Glad they work well too, I use them on some of my rings and I love them.
Thanks
Jeanne L. of Wyndmere, ND

(238.)11/17/2006
Thanks for a wonderful product "referring to L'Protect"

Dear Rosa, Things are absolutely satisfactory, with an A++++
My earrings are not a problem hurting my ears anymore, and what is better than anything, is that I can now wear all of my earrings again!! It has been such a long time since I have been able to enjoy them, and look pretty. I want to thank you so much for this great product, it has been such an enjoyable few weeks trying out my collection again!
Thankyou, thankyou, thankyou! Kathleen H. Hanover, NH

(237.)10/27/2006
Thank you for offering such a great product. (L'Protect) My son is able to wear a belt now for the first time in years without having yarn wrapped around the metal part! thank you!
Amy S.of Atlantic Beach FL.

(236.)10/10/2006
Dear Rosa,
Thanks for your follow-up email. I did get everything, and much to my delight the polish (L'Protect) is working perfectly! My girlfriend has had it with me, since all I want to do is shop for earrings now!
Thanks so much,
Laura v.of Jamaica Plain, MA

(235.)10/09/2006
Yes! I have received the earrings (Nylon Studs) and I couldn't be happier!! It's the first time I've worn earrings in years!
Thank you for your great communication and service. I will be ordering from you again.
Sincerely, Meg S. of Bethel Park, PA

(234.)9/11/2006
Hello,
Yes I did receive my ring guards. Thank you so much!! I have told everyone about the excellent customer service you all offer. I said, "Even though I only purchased small $ items, they treated me as if I had purchased the Hope diamond...lol". You will be getting a LOT more orders I would expect in the future. Also, do you do ring sizing? If so, how long would it take and can I size a ring down 2.5 sizes? Let me know, thank you again.[Sorry, no]
Brenna G. of Bethel, AK

This is what Brenna said when I asked for her permission to use her comment."Yes, you definitely have my permission! I have never been treated so well, from ordering to shipping, I never had to guess where my order was..... You can add that as well. Thank you I will stay in touch..
Brenna G.

(233.)8/31/2006 Hi Rosa,
Just wanted to let you know I received my package yesterday. That was fast! Everything was packaged beautifully - thank you for the pen and
magnet - the calender will come in very handy and is already on our fridge!
Love the earrings and wore them for most of last night and had no problems. I've always had a problem with senstive ears, so I'm very
grateful to find these titanium ones. Haven't tried the L'Protect yet, but will let you know how it works for me.
Kind regards, Kim F. of San Jose, CA

(232.)8/11/2006
Dear Rosa,
Thank you for the excellent customer service! Thank you also for the very nice earrings - I have been wearing them almost every day since I received them! (Niobium Hoops)
You also have a good website - it is easy to use and understand and I appreciated learning a bit more about your company.
Take care and thank you again! Cathy B. of Missoula, MT

(231.)8/9/2006
Dear Rosa,
Thank you SO much for the excellent communication and follow-up. My son adores the necklaces, and has worn the Celtic rune every day since its arrival! They look even nicer than the pics, and we were pleasantly surprised at how quickly they were shipped. We will remember you for our future purchases. Again, our sincere thanks and appreciation!
Midge M. of Marlboro, NJ

(230.)7/21/2006
Rosa,
I received the ring guards today. Thank you so much!
My engagement ring is a full size too big. To my horror, I lost it (today!!), prior to opening your package. After an hour of searching, I discovered my ring had fallen off - into the kitchen trash can!
Fortunately, I found the ring and now am wearing it safely with my new ring guard(Nylon Ring Sizer). My fiancé never needs to know about this little incident...
Thank you again for offering such a great solution.
J. M. of Fairfax, VA

(229.)7/06/2006
Thank you. I received my order yesterday and was quite impressed. I love the jewelry (Shark Tooth choker & Earrings) and will be telling everyone that asks exactly where I got it. Thank you so much.
Randi B. of Anchorage, AK

(228.)6/13/2006
Dear Rosa,
I have received my order and everything is great. I almost take it for granted that my earrings don't bother my ears anymore! It's great going to Kmart and being able to buy an inexpensive pair of earrings instead of always needing to buy jewelery at expensive places...especially since I am still in graduate school. I wish I could tell everyone I know about it, but I don't know anyone else who has the same difficulties. But you can be sure that if anyone complains about their earrings bothering them, I will be sure to send them to your website! Now that I think of it, I have a watch that my boyfriend gave me a couple years ago that I couldn't wear b/c it irritated my skin---I can't wait to get home and paint a coat on so I can wear it again!
Thank you so much!
Kathleen P. :) of Delafield, WI

(227.) 6/7/2006
I did! Thank you so much! I love the nylon earrings but have misplaced them because they are hard to see! I wore them for 3 days with no
reaction at all which only confirmed my theory that I have an allergy to metals. Next I used the paint on stuff on a pair of stud earrings
and it worked like a charm! Only I forgot to coat the back of the earing itself so I got a little irritation but that was only after 24
hours! I have never been able to wear earings for longer than 30 mins before! So I'm letting the irritation go down and then will coat the
post again and the back of the earrings so I can wear them for my wedding (and I'll remember to take them out at night!) Thank you thank
you thank you!!
Maggie M. of New Orleans, LA

(226.) 5/22/2006
Yes thank you. Am so happy I found your web site. My daughter has such a difficult time with earrings - allergic reactions to everything except titanium (New Titanium Studs). Now she finally has some choices on what to wear. We'll be back again.
Heidi H. of Calabasas, CA

(225.)5/21/2006 Rosa,
I received my gator hatband yesterday and I absolutely love it. Wow, what a great job you did on it. You do beautiful work a true artist in your field.
Thanks again, Alan R. of Boca Raton, Fla.

(224.)5/11/2006
Hi Rosa,
I am very happy with the beaded hatband. I especially like the design and the silver belt buckle in the back. Are you planning to make any more a little wider maybe 3/4" or 1"? [my answer, YES] This is my third hatband I have purchased from you. Keep up the great work!!
Best regards,
Alan R. of Boca Raton, Fla.

(223.)3/22/2006
Dear Rosa,
Thanks you so much for following up on the order you shipped. I was very impressed to find your package in my mailbox already on Monday since I only
place the order the previous Friday. This has given me the chance to try your product.(L'Protect & E'arrs Ear protectors) For the past two days I have worn earrings, which up until then have been in my jewelry box for years, collecting dust. I experience no discomfort at all and can't tell you how thrilled I am about that.
Again, thanks so much for offering this product, it does it's job!
Nina L. of Baldwinsville, NY

(222.)3/22/2006
Rosa- Yes, and thank you for checking. My 9 yr old daughter has not been able to wear earrings because her one ear kept getting infected. We tried 14kt. gold, silver, white gold, nothing worked. Someone suggested platinum but it is so expensive. Anyway the titanium is great- no problems so far. I will recommend your company to other people. Thanks- Denise L. of Cranbury, NJ

(221.) 3/12/2006
Yes, I received my order and I was very impressed with the speed of delivery. I am so thankful that you carry these products. (L'Protect & E'arrs ear protectors) I can again wear ear rings with no discomfort. It was a pleasure ordering from your company!
Gail S. of Hazen,ND

(220.)2/28/2006
Yes I have Mrs. Abraugh...thank you for sending it so fast! I love the products so far and I'm so excited to be able to wear different kinds of earrings...thank you!
Heather H. of Roaring Spring, PA

(219.)2/26/2006
Yes, I have received everything. I am very excited that I am now able to wear earrings after being unable to for so many years. The product worked great! (L'Protect)
Jennifer E. of Lisle, IL

(218.)2/25/2006
Rosa,
I recieved my correct order in the mail today. I have yet to try it, but I am hopeful that it will suit my needs perfectly. I am anxious to let my mom try it too, since both of our ears have been greatly "traumatized" by earrings.
I really appreciate your fine and careful attention to your customers and your prompt service.
Thank you. Hillary G. of Waco, TX

(217.) 2/13/2006
Hello,
We received the order today. The jewelry was excellent quality. Our daughters really liked the earrings.
Thanks for the exceptional service.
Chris and Francesca C. of Winchester, VA

(216.) 1/23/2006
Rosa,
You are such a sweetie! I received my chocker today and absolutely LOVE IT! Thank you for doing it - it truly means a lot to me and makes it that much more special. As a matter of fact, I am going to have an armband tattoo to match it!
Also, thank you for the earrings, mini-calendar and pen. I will spread the word to all that is interested in this type of jewelry.
I will wear the chocker with pride!
Sincerely, Theresa W. of Biloxi, MS

(215.) 1/14/2006
I did, thank you Rosa.
Your products are excellent! I have been using the plastic sleeves ( E'arrs Pierced Ear Protectors )and they are lifesavers! I plan to order several more packs to cover all my earrings.
Thanks again for a great product and great service,
L. of Alexandria, VA

(214.)1/13/2006
Thanks so much, Rosa! Yes, I received the items incredibly quickly and my ears are already feeling better. (I haven't tried the L'Protect yet
but I was impressed with the Ear Care Gel's quick action). Thanks for the pen & calendar too! You take care of your customers better than
anyone I've dealt with online--and I was an "early adopter."
Have a great day,
Hilary C-E.of Friendsville, PA

(213.)1/06/2006 Hi Rosa! “Your timing is perfect! I just received the hatband today and it looks great on my Cripple Creek hat.
Thanks for your craftsmanship and your professional follow-up on the delivery.”
Stuart D.of Kula, Maui.

(212.)11/25/2005
hi Rosa, received the earrings, can't thank you enough. they are more beautiful than the web site showed. they came yesterday.one more thing that i have to be thankful for.hope that the ginger worked for you.(for my allergies) looking forward to doing more business with you real soon. i will sign off with my name my family and friends use Cheryl is the legal name, i am known by all as
SHERRY of Brooklyn, NY

(211.)11/08/2005
HI,
Thankyou for the followup e-mail. I did recieve my order and the chokers are beautiful! I'm sure I'll be making another order in the future. Thanks again!!
Nina F. of Spencer, MA

(210.)11/03/2005
HI ROSA, JUST WANTED TO LET YOU KNOW MY PACKAGE ARRIVED TODAY.THANK YOU FOR ALL THE "THANK YOU" GIFTS! I REALLY LIKE THE NECKLACE TOO.
NICE DOING BUSINESS WITH YOU!!
SHARON B. of St. Louise, MO

(209.)10/27/2005
thank you so much! My package arrived promptly and I'm delighted with the order. I appreciate the personal touch and your willingness to process such a small order. I've bookmarked your website for future use. I was also particularly pleased to find tips for cleaning jewelry and dealing with metal allergies. Many thanks,
Eve D. of San Diego, CA

(208.)10/25/2005
I did receive the order, right when I was expecting it. They are beautiful, I hope my girlfriend likes them as much as I do.
David K. of Hillsboro, OR

(207.)10/25/2005
Thank you for contacting me. I must say that Im not used to receiving wonderful customer service. We had a Halloween costume party for my Company scheduled last Saturday, only Hurricane Wilma changed things a tad. Our area wasnt hit as bad as the Counties that surround us. But still no power at home. Most of Lehigh Acres is still out. Our party is this Saturday and Im going to be a Southern Belle, and after searching the net, your piece was EXACTLY what I had in mind. Its even better in person. I love it! Thank you so very much and I plan on keeping your site on my favorites. I have a fetish for jewelry. Thank you also for the thank you gift. I will wear the earrings as well. I have Lace gloves and a lace fan that match the choker to a "T".
Thanks again!!!!
Andrina D. of Lehigh Acres, FL

(206.)10/22/2005
Thank You! I just received the package. The jewelry is beautiful. I love my earrings!
Thanks again you are very talented.
Xiomara P. of Deltona, FL

(205.)10/17/2005
I did get my order, yesterday afternoon. The post office delivered it to someone who lives a few houses away by mistake. They brought it to me. I was just going to email you and let you know I LOVE the plastic earring covers. I put them in right away. I have worn my earrings since yesterday afternoon with no problem at all.
I can't thank you enough for the fast shipping and following up. I'll be back with a reorder soon. I haven't been able to wear my earring for a couple of years now. Thanks to you I can.
Sincerely, Jill P. of Port St. Lucie, FL

(204.)10/17/2005
yes. thank you.
i am very impressed with your communication and follow up.thank you for a very positive online purchase experience.
thanks, melissa of Austin, TX

(203.)10/10/2005
everything is great--thanks! I would not be able to wear pierced earrings if not for your product! (E'arrs Ear Care Gel)
Julie S. of Covington, KY

(202.)9/14/2005
Hello Rosa,
Received my order today and I think it is just what I was looking for. Actually ordered it for my sister in Waco, TX. I have forwarded the package on to her and hopefully will be ordering more. Thank you so much.
Sincerely, Rhonda V. of Wichita Falls, TX

(201.)9/14/2005
Dear Ms. Abraugh,
Yes, I did receive the order. Thanks for including an extra pair of earrings!
The earrings look delightful and I'm very pleased with both the earrings and also how quickly you shipped them out. My daughter got her ears pierced about 6 months ago. She hasn't had any problems until recently when her ears reacted badly to the backs of
some post earrings...so we wanted to switch as quickly as possible to hypoallergenic earrings and backs until everything clears up.
It looks like these earrings and rubber backs are exactly what we need.
Thanks again!
Terry O of Austin, TX

(200.)8/31/2005
i've received the L'protect and its fantastic. i am definitely buying more when this bottle runs out. thanks!
VivienneY. of Madison, WI

(199.) 8/31/2005
Got it last week and all was good. Good job of marketing sending along the magnet and pen! Also very good service and follow-up. Thanks very much.
John B. of San Diego, CA

(198.) 8/22/2005
Dear Ms. Rosa Abraugh,
Thank you very much for your follow-up. I received my order in good time and good condition. It has been a pleasure doing business with your company.
Regards, P. Miller of Socorro, NM

(197.) 8/16/2005
Hi. I just ordered L'Protect from you last week, and besides getting it here to me SUPER fast I just wanted to say that I am very happy with it
and appreciate being able to find it on your site. I can finally wear earrings again! (I had become very sensitve to absolutely every thing,
even pure gold/white gold). It's so easy to use and now I can branch out to less expensive, fun earrings as well and not have to worry about the
stinging, burning and pain that I got even with my nice earrings. Thank you!!
Jocelyn B. of Lawrence, KS

(196.)8/8/2005
Hi Rosa,
I'm basking in your fantastic customer service! From start to finish (which wasn't a very long time) it's been a pleasure dealing with you.
Thank you! Mike D. of Littlerock, CA 93543

(195.)7/29/2005
Yes, I have received my order. My daughter says that it has made a big difference in being able to wear earrings once again, because of your product.(E'arrs L'Protect, Ear Care Gel & Pierced Ear Protectors )
Thank You.
Donna P. of Bismarck, ND

(194.)7/28/2005
Hi Rosa,
Yes, I received the order and the polish (L'Protect) seems to be helping my ears. The third hole is finally beginning to heal after 1 1/2 years!
Thank you!
Traci L. of Santa Rosa, CA

(193.)7/25/2005
Hi Rosa-My chokers came today and they are sooo great! When I opened the bridal one you made for me I let out an involuntary “ahhhhh!”-it’s so beautiful and better than the picture!
Thanks again, so much! I will be visiting your site often from now on, especially for chokers since they are my favorite thing to wear and so hard to find! I will probably be ordering the mauve pearls for my sister soon, too. I’m so excited to have found you!
Peace,
Jennifer M. of San Francisco, CA

(192.)7/18/2005
Hi Rosa,
I received my order on Friday and have already painted my earrings (L'Protect) and tried them out.I used to have problems with painful, bleeding ears due to metal allergy but the L'Protect works really well. I can't believe how much more comfortable my ears are. Thanks!
Cheers,
Cheryl J. of Newtown,NSW , Australia

(191.)7/13/2005
Dear Rosa,
I was very pleased with the supplies I recently received from you. I am highly allergic to metals and recently had my ears repierced after many years of being unable to wear earrings or any jewelry because of my allergy. You sent me a gift of small plastic or nylon studs which I placed in my ears and they were well within 2 days. However, I broke them and I would like to buy more. I did not see them on your web site. Can you tell me where I can purchase them? I received all shipments within just a few days. Good luck with your products. I am spreading the word. I knew there had to be something out there somewhere for those of us who want to wear jewelry, but can't. I make jewelry, too, and love it. I do it for my family and friends. I am a nurse and do that full time, but I do like fooling with it. Thanks for a wonderful product.

Karen S. of Poplarville, Mississippi

(190.)7/13/2005
Yes, thank you. It arrived on Friday and I have already begun using it. It seems to be working well. I had a little irritation on my ring finger once so I used another coat of L'Protect and today its much better. Thanks again! Renee C. of Commerce, GA

(189.)7/13/2005
Rosa,
I really appreciate the way you run your business. I will definitely recommend your website in the future to anyone looking for a gift. My girlfriend did receive the necklace and she loves it. Thank you very much. Look forward to future orders thru you.
Sincerely, Tony of Mountain Home, ID

(188.)7/12/2005
Dear Rosa,
I received the earrings yesterday afternoon. I put them in and wore them overnight and felt no pain! My earlobes aren't bleeding or swollen! I’m so excited to find a solution to my sensitive ears. I can’t even wear solid gold without having problems. I’m very happy to know that it was a nickel allergy. My friends all thought I was crazy!
Thank you so much!
Amanda C. of Alexandria, VA

(187.)7/1/2005
We did receive the order very quickly- thank you very much! My girls have tried the nylon ball earrings and have had no problems. Soon we will try the nylon hooks and I also ordered the metal hooks but I am still waiting to try those. Thank you so much for everything. We will be ordering again!
Sandy M. of Palmyra, VA

(186.) 6/27/2005
Hello Rosa,
I should have written you right away to let you now how pleased I am with your earring holders--they are perfect and I have enough to share
with my daughter too. I look forward to looking at the beautiful jewelry you have also.
Thank you for the follow-up,
Christine E. of Boulder City, NV

(185.) 5/18/2005
Thank you very much, I did receive my order and am very happy with everything. I have no doubt that I will place another order with you all in the future.
Carle Lee D. of Timonium, MD

(184.) 5/14/2005
Dear Rosa:
Just wanted to let you know that the earrings arrived the other day (Thursday maybe?). They're DARLING! I suspect that you'll be getting
a lot more orders for the nylon earrings from people anticipating surgery. I told my surgeon's office about them, and they were
thrilled to know that the option was out there. I've also waxed poetic about them -- and you! -- on a knee issues bulletin board, and
that has generated a lot of discussion about how much easier nylon earrings are than, for instance, taping over a metal earring or
"sewing" one's ears with fishing line!

Thanks so much for the case, magnet, and pen. I'll definitely be ordering from you again! Next will probably be some of the titanium
hoop wires -- I do a lot of beaded jewelry and it's hard to find that kind of hoop these days.
Peace and much love,
Jen S. of Pittsburgh, PA

(183.) 5/9/2005
Hi Rosa,
I am very happy. I received my order on Saturday. Wow, that was so quick! I really appreciate all of the care that was put into processing my order.
Have a wonderful day as well!
Kindest Regards,
Carrie A. F. of Woodridge, IL

(182.)5/6/2005
Hi Rosa,
Indeed I have, thank you very much. We are delighted with your product, and the service (and pen!), I'm sure further orders will follow.
Thanks again,
Kind regards
Alan of Aylesbury, Buckinghamshire, UK

(181.) 4/28/2005
Dear Mrs. Abraugh,
I received my order this morning and I'm very pleased with your speedy service. Thanks also for the pen and magnet........they will encourage me to check your site often and possibly purchase some jewelry.
Thanks again,
Estelle G. of Alamogordo, NM

(180.)4/20/2005
Rosa,
We received the earring order today. Thank you for the free gift. My daughter was excited. These have been the best earring (Titanium studs) we have tried on her ears and so far, no problems.
Thanks, Brenda L. of Pampa, TX

(179.)4/12/2005
Dear Rose,
Thank you very much for the fast shipping and the thoughtful gift (I use the pen all the time now!) The customer service is superior, and I could not be
happier with my shopping experience.
Thanks again,
Chi V. of New Haven, CT

(178.)4/12/2005
Hi Rose,
My fiancee used the ring sizer you sent on her engagement ring and it now fits perfectly. Thanks so much for shipping the order so quickly and for
following up.
Kind regards,
Judge M. of New York, NY

(177.)4/7/2005
Rosa,
The earrings arrived today. They are perfect. Thanks for the fast service. I have a pair of niobium wires that I got years ago here in Tulsa, but that store went out of business and I've been searching for niobium/titanium earrings for some time now. I was thrilled when I lucked out in an internet search and found your site (google was the search engine). I like your other products as well.
I'll definitely do business with you again!
Gayle T. of Tulsa, OK

(176.)3/31/2005
Hi,
It is working. I used it (L'Protect) on some body jewerly that gave me a rash before and no rash. Even after I worked out.
Thank you so much!!!
Nancy M. Of Mill Creek, WA

This was Nancy's response when I asked for permission to use her comment:

Hi Rosa,
Of course you may use my comment. I am so thrilled with this product. It worked on my Jeans, jewelry (even the cheap stuff).
Thank you so much!!!

(175.)3/29/2005
Hi, Rosa--The order arrived in Monday afternoon's mail. Thanks for getting it to me so quickly. I have a Teachers' Retirement Dinner to attend tomorrow and it will be nice to be able to wear a pair of my earrings and not suffer any irritation.
Take care--Bea F. of Angola, NY

(174.)3/29/2005
You have the greatest customer service ever, and the greatest merchandise. I will order all my jewelry from you from now on, and i will spread the word. Thank you!
Melissa S. of Hillsborough, NC

(173.)3/18/2005
Yes, I have received my order. I have been wearing my little titanium earrings for three days now and there are no signs of allergic reaction. : ) I'm very pleased! It has been years since I have been able to wear any earrings.
Thank you!
Sincerely, Tanja L. of Flagstaff, AZ

(172.)3/10/2005 Ms. Abraugh,
My order arrived very quickly, considering it came from CA. The hypo-allergenic (titanium & niobium) earrings are GREAT!!! I must admit I was skeptical about the claim; however, the first day after they arrived, I wore the niobium french hooks. That day was my long day. (I work 12 hours 2 days a week.) The earrings were in for about 14 or 15 hours with no ill-effects. The second day I wore the titanium studs. Both are WONDERFUL. I plan on ordering more. Do you make any other styles in the hypo-allergenic materials?
Thank You So Much.
Margaret D. of Akron, MI

(171.)3/5/2005
thanks Rosa..... yes.... I got the order and am very happy..... I was happy to find it On Line as the only place I found it before was Nordstroms and they dont have it any more. Now I can wear all my ear rings again!
Donna W. of Mountain View, CA

This is what Donna had to say when I wrote for permission to use her comment.

"sure, you can use my comments.... if I had known I was going to be quoted, I would have given it more thought..... I would have said....I can wear all my CHEAP earrings again!!!!"

(170.) 3/1/2005
Hi, this is Danielle De V.
I have received my order and it is even more beautiful than the picture! I actually got it in just two days, and I thank you so much for your lovely work, and prompt, attentive service.
I will be wearing the choker for my wedding this July 31st, which will be in an 18th Century theme. It will be so beautiful with my Rococo style dress.
Thanks again, and have a great day!
Danielle De V. of Park Ridge, IL

(169.) 3/1/2005
Hey Rosa,
Yepper. It came yesterday. They look great! Thanks a bunch. I'll probably get some more from y'all soon.
Chris! of Marrietta, GA

(168.) 3/1/2005
Dear Ms. Abraugh,
I received the Choker yesterday. It came packaged very nicely. It is stunning and just what I wanted.
Thank you, and I hope to order again from your site.
Regards,
Margy B. of Boca Raton, FL

(167.)2/23/2005
How nice of you to follow-up! Rare thing these days. I hope you are making a speedy recovery from your injury.
The package arrived quickly and that was great. I was happy to find a website that dealt with these products too. However, I was wondering. Do any of your "ball post" earrings have a bigger "ball". I am concered about the size of the stud. Have not used them yet since I have to schedule an appt. to repierce my ears and did not want to do that until I had the pair to be used which must remain in for 3 months before you can wear other earrings. Please advise. Thanks, Karen Y. of New York, NY

(166.)2/7/2005

WELL ROSA, MY BOYFRIEND WAS SPEECHLESS WHEN HE SAW THE CHOKER. IT BROUGHT A TEAR TO HIS EYE. HE LOVES IT. I GAVE IT TO HIM FRIDAY NIGHT. HE HAS WORN IT EVER SINCE EXCEPT TO BED OF COURSE. HE WAS SO IMPRESSED. I AM SO GLAD HE LOVED IT. MADE ME PROUD.

I JUST CANNOT BELIEVE HOW BEAUTIFUL IT IS. I JUST GASPED WHEN I OPENED IT AT WORK. I WAS BREATHLESS. YOU WORK AND ARTMANSHIP IS BEYOND BELIEF AND YOU CAN QUOTE ME ON THAT.HAVE A WONDERFUL DAY AND THANK YOU FOR MAKING MY VALENTINES HOLIDAY A SUCCESSFUL ONE.

ANN F. of Glendale, SC

(165.)2/4/2005
Got the package today (Friday February 4th) & they look great. Nice gift box. I think she will adore them on Valentine's Day. One week to go. Thanks a lot!
Stephen M. R. of Los Angeles, CA

(164.)1/23/2005
I received the order [Titanium Posts & Niobium Hooks] and it was so nice I plan to place another order. One pair of earrings was a gift to my daughter's best friend who has not been able to wear earrings for years due to sensitivities. She was very pleased to have a pair of earrings she could actually wear! Thank you for your prompt service. My own daughter really liked the necklace that was included as a gift and off it went!
thank you!
Dawn M. Noblesville, IN

(163.)1/13/2005
Thank you so much for the follow-up email. yes, the package arrived perfectly. and it's beautiful. thank you again for your quality and attention.
sincerely, judi E. Of Encino, CA

(162.)1/13/2005
Hello,
Yes, thank you so much for checking. You have been a wonderful vendor to work with and I'm sure we will do more business in the future. In fact, I already have a small item in mind, and need to get a Valentines Day gift soon too. :)
Thank you,
Joe F. of Weymouth,MA

(161.)1/13/2005
Rose,
We received the order, and everything was wonderful! Thank you so much!
Shelby F. of Mt. Pleasant, SC

(160.)1/12/2005
Hello!
Just wanted you to know that my order went through swiftly and easily, and I received it promptly. Thank you. We will do business with you again with a smile!
Thanks again,
Laurel J. of Southworth, WA

(159.)1/8/2005
Rosa,
My jewelry arrived today, and I am pleased with the quality of the posts (Titanium)and (Niobium) wires I ordered. I have worn one pair of niobium hoops for about five years, with no irritation, where nearly all other metals have caused problems. I was very happy to find your website and I look forward to shopping with you again soon.
Incidentally, are there any precautions I should take in working with the wires? I am not a skilled metalsmith, and wouldn't want to ruin them in my clumsy attempts to make something wearable!
Sincerely,
Judy M. of Port Angles, WA

(158.)1/5/2005 Yes, it arrived just fine, and I really appreciate the fast service. It has been hard finding an item like this, and since I have moved twice in 8 yrs, the place (a jewelry store in Indiana) has changed hands, and no one remembered the product I had used before. (Allergy Jewelry Shield)... and your brand (L'Protect) was similar at a lesser price. (also thank goodness)
Thanks again,
Mari G. of Cantonment, FL

(157.)12/15/2004
Dear Rosa,
Yes, the order arrived! The earrings are so cute. My sisters-in-law will LOVE them. And thank you so much for the necklace. You are one amazing online retailer. I'll be sure to refer everyone to you!
Thanks again and happy holidays!
Melissa S. of Joshua Tree, CA

(156.)12/15/2004
I did receive it. Everything is fine. I hope you never run out of this product! (E'arrs Ear Care Gel) Your company is always so easy and fast to deal with, and I appreciate your wonderful customer service.
Thank you,
Lea C. of Fort Worth , TX

(155.)12/15/2004
Yes, I have. Thank you. And I want to compliment you at A&A because you have wonderful customer service and customer relations!
Sincerely
Deborah B. of Falls Church, VA

(154.)12/03/2004
Yes, I received it and I am very pleased. I bought it as a christmas gift for my wife. Thank you for your prompt shipment and the quality merchandise. I look forward to her reaction as she opens it.
Thanks
Casey G. of Virginia Beach, VA

(153.)11/25/2004
Rosa, Thank you so much for the beautiful choker necklaces. Everything is beautiful and will be perfect for my wedding. Also, you were so thoughtful to send the free gift of pearl earrings to match my ivory satin choker. It looks stunning!
Take care,
Kristy D. G.of Crestview,FL

(152.)11/20/2004
Hello there, yes it turned up safe and sound on the 19 Nov i'm hoping my wife will love it as xmas gift and look absolutly stunning wearing it to boot .Thank you very much i'll keep your site on my favourites bye for now Ian R..of Exeter, Devon, United Kingdom

(151.)11/12/2004
Hello, I did receive my order and I am grateful; I ordered the (E'arrs EP101)pierced ear protectors, which have enabled my ear cartilage piercing to finally heal. It had been swollen and bleeding and horribly painful for the three weeks since I'd had it pierced, because I reacted to the "hypoallergenic" piercing earring that was used. I put the protector on the earring and it has healed within three days. (Now I can sleep on my side again). Thanks very much for following up. I'll very likely be placing more orders so I can wear earrings in my other piercings.
Cheryl D. of Frederick, CO

(150.)11/2/2004
Everything arrived safely, and I'm pleased with all of the merchandise & the service. Thanks :^)
Karen C. of Georges Mills, NH

(149.)11/2/2004
Dear Ms. Abraugh,
I did receive my order just fine. Thank you so much for your prompt delivery and the extra goodies (pen and magnet).
It was very nice doing business with you. I will definitely be ordering from you again soon.
Smiles,
Adrienne H. of Cordova, TN

(148.)10/30/2004
My L'protect and the ear post covers have arrived. Today I have painted the worst offending earrings with the L'Protect and wore them all day. I do not feel any pain or itching all day. I am working on some other offending ones --which I will wear tomorrow and see how they do--and pray it will continue to work this well!!! There just may be hope for me and wearing my many earrings!

(Note from the next day)

I have again worn them allllllllllll day and no problems. I am truly amazed. I hadn't been able to wear earrings in over a year before L'Protect!!
Caroline B. of Cassatt, SC

(147.)10/25/2004
Hello!!
On this Day I'm sending a Thank you from the Both of Us ,You do Nice Work , We wanted the Best and you Delivered and the Ear rings where just the nicest way to thank Us ,when we owe you Our Thanks ,We look forward to buying more from you ,Please let Us know via E mail of new or Just any Items we might want again We Thank You .
Crow and Helen V. of Hollywood, CA

(146.)10/12/2004
Thank you for your interest. I wasn't online these days and just got your email. I did receive the order very quickly. It helped a lot, since, having pierced my daughter's ears for the third time, she again started getting infected. I inserted the titanium studs and the infection cleared completely within a week! Thank you! We also enjoy the little gifts you sent along with it. All the best, -Gittel B. of Monroe, NY

(145.)10/11/2004
I recently purchased a hand painted, beaded hat band for my step-father's birthday from A & A Jewelry. As I am new to on-line purchasing, I was doubtful as to what I would actually be receiving. I would like all who visit A & A Jewelry's web site to know that their creations and beautiful and the workmanship is outstanding. My order was handled promptly and I couldn't have been happier. I would like to recommend A & A Jewelry to all who are looking for that unique gift or just something special for yourself. Sincerely, Mrs. Jackie Albers. Pioneer, Ca.

(144.)10/07/2004
Yes, I received my order very quickly and have added ring guards to my rings and am very, very pleased with the wearing results. I can still get them over my big knuckles, but then with the guards on they don't spin around on my fingers, great.
Thanks again.
Sandra G. of Hollywood, FL

(143.)10/06/2004
Yes, the order arrived and everything is fine.
My daughters really like your earrings. (Niobium Hoops & Titanium Posts)
Thanks.
-Jeffrey B of Paoli, PA

(142.)9/29/2004
yes, everything was excellent. this product has been hard to find in stores,(L'Protect)
so I was thrilled that you sold it.
thanks!
Sandy P. of Madison, WI

(141.) 9/28/2004
Yes, yes, yes! Everything was beautiful, I love them. I will be ordering more
things from you I'm sure, thank you so much.
Claudia of Oceanside, CA

(140.)9/23/2004
Dear Ms. Abraugh,
My Order arrived already on Monday.I put it on my Watch and my Earrings.So far I have no Outbreaks, which I'm so happy about it.Finally I can wear my Jewelery, what I couldn't before.
Thanks so much for the speedy delievery and for the nice Pen and Magnet.
Sincerely
Beate H. of Seminole, FL

(139.) 9/23/2004
Hi Mrs. Abraugh, I did receive my order. Thank you so much. I look forward to making other purchases from you in the future.
Have a great day.
Christie G. of Flowery Branch, GA

(138.) 9/11/2004
Thank you so much for checking, everything is great. I am completely satisfied with the product and have already recommended your site to friends.
Trish E. of Philadelphia, PA

(137.) 9/3/2004
Hello Rose,
I wanted to write and let you know that I received my order yesterday and am 100% satisfied with all aspects of our transaction. You're personal attention to detail and customer service is a breath of fresh air. Be sure that I'll do my best to spread the word of your services.
Best of Luck with the future!
Jesse of North Liberty, IA

(136.) 8/30/2004
I just wanted to let you know how much I love the cameo necklace I just received. I searched all over for a necklace to wear with my wedding dress and it is perfect!!!
Thank you very much.
Sincerely,
Lisa R. of Hilton, NY

(135.)8/13/2004
Thanks for the quick service. My daughter was in tears thinking she had to let her ears close up because we couldn't find any earrings she could tolerate. So far, they're great. Thanks!
Lynn F. of Ortonville, MI

(134.)8/13/2004
Hello -
Thank you for the follow up. Everything is satisfactory - I love L'Protect products and plan to continue to use them. They are impossible to find anywhere around my hometown anymore, so I have to get them online.
Regards,"A satisfied customer, Brookfield, WI."

(133.)8/04/2004
Rosa,
I have recieved the earrings. Thank you very much and look forward to doing more business with you.
Alex T. of Thornton, CO

(132.)7/30/2004
Thanks for your message. I have received my order and am thrilled that I am
wearing earrings for the first time in YEARS. Thanks again,
Joan S. of Nantucket, MA

(131.) 7/21/2004
Ms. Rosa:
Thank you for the follow-up. I really liked your product, (L'Protect) I can wear earrings every day now!!
I will check your earring collection next time.
Thanks.
Kumi H. of Pelzer, SC

(130.) 6/16/2004
Hello Rosa!
Yes, I did receive my ring sizers and your attention to your customers is fabulous!! I will do business with you again. I was stunned and elated at how quickly I received my order.
I cannot find these particular ring sizers (anymore) here in North Alabama where I live. I am a big fan of them. I can wear my many rings on ALL my fingers again, thanks to you.
I am enjoying your website, would love to see more rings/earrings in turquoise.
Thank you so much for your attention!
Best Regards!
Joyce A.

(129.)5/6/2004
Hi Rosa,
Yes I received my order and the product seems to be working so far (fingers crossed). My husband is allergic to metals (probably nickel) and hasn't been able to wear his wedding ring for years. I've searched for something in the past and nothing has worked. I'll keep you posted on the effectiveness of this product.
Thanks!
Jennifer D. of Davisburg, MI

(128.)4/22/2004
Yes, everything came and we are more than satisfied. Expect repeat business from me. :-)
Dina H. of Hamden, CT

(127.)4/22/2004
Thanks for the follow-up, Ms Abraugh. Yes, I got the order and it works great. I tried the slip-on protectors( EP101 E'arrs Pierced Ear Protectors) on some earrings a few days ago, and today I tried the paint on stuff(.ELP1 E'arrs L'Protect) They both seem to work great and I'm glad I can now wear my earrings!
Janet J. of Las Vegas, NV

(126.)4/20/2004
Dear Rosa,
I just wanted to e-stop by to let you know that my order arrived safe & sound yesterday afternoon. Thank you so much for the beautiful jewelry and your wonderfully attentive service.
Joy,
jill h. of Ann Arbor, MI

(125.)4/01/2004
Hi, just a quick note to let you know that I received the ring re-sizer and it has made a huge difference in
how my ring fits! Thank you!
Carrie Q. of Altadena, CA

(124.)3/11/2004
Rosa,
Hello! My order came on time, and the gel is wonderful!! You will be hearing from me soon. I definitely will order more products from you.
Susanne G. of Granada Hills, CA

(123.)3/15/2004
It arrived today and it's even prettier than I originally thought!
Quick on the shipping too.
Thanks a million! :-)
~ Maria F. of Austin, TX

(122.)3/8/04
Yes I have. I opened it today and applied it to a metal buckle to test it out tomorrow.
Thanks for great customer service. It's refreshing.
Heather H. of Stilwell, KS

(121.)3/08/2004
Yes i received my order quite quickly and it is of great quality.
Thank you very much
Kristina H. of Houston, TX

(120.)2/6/2004
I can not THANK YOU enough!!! The jewelry is beautiful. I have referred a customer to you, her name is Judy Frederick (aka my mom) and she owns Angel Treasurers in Sedona Arizona and is very impressed also, therefore I gave her your information. Hope that is OK. Thank you
Kim S. of Phoenix, AZ

(119.)1/9/2004
Hi Rosa,
I received the package tonight and the watch bands are beautiful and they are a perfect fit. I love all of the conchos and the silver tips as well. Thank you, so much for taking the time to get everything for me and making such wonderful bands. I will where them with pride and let everyone know where I got them. In the future I will go to your site when I want something made. Thank you again and take care.
Debbie F. of Newark, NJ

(118.)1/6/2004
Thanks for the order and I did receive it. I think the necklaces are terrific and my brother who teaches at the U of Victoria is going to love it. You folks do great work and will definately hear from me in the near future .
Brian C. of Huntington Beach, CA

"This is what Brian said when I wrote for permission to use his comment."

Go for it! You guys are fantastic! You ship in a timely manner and have an excellent product line with reasonable prices. You folks follow up and make things easy. That is the way all business' should be!
Brian C.

(117.)1/6/2004
Hello Rosa,
I actually received the package yesterday, it was pretty beaten up, but the jewelry was still perfect. Thank you for your outstanding service. I will definitely be back to your webstore soon, and will recommend you to all my friends.
Thank you Again,
Lori R. of Akron, OH

(116.)12/19/2003
Yes indeed. I think the slave bracelet is great. I'll let you know
what the recipient thinks when she opens it. Have a wonderful holiday!
Andrea R. of White Plains, NY

12/29/2003 (note after she gave the bracelet to her friend)
Hope you had a great Christmas. My girlfriend loved the slave bracelet and
it fit her perfectly. Its a beautiful piece. Smile
Andrea R. of White Plains, NY

(115.)12/2/2003
Rosa,
I did receive the order and both pieces were in perfect condition. I'm sure my wife will love them! Thanks for the follow up e-mail, it is a courtesy that I've never received when making an on line purchase before! Keep up the good work and have a wonderful Holiday Season!
Pete L. of Putman, CT

(114.)12/1/2003
You are soooooo good about quick and follow-up responses on your orders. Other companies should take a lesson from you in Customer Service. :-)
Yes, I received my order and thanks so much.
I hope your Thanksgiving was a good one and that your Christmas and New Years will be blessed with many good moments to remember.
All my best,
-Irene O"B of Millbrae, CA

(113.) 11/12/03
I'm writing to commend your company. After receiving my order only a short time after ordering, I am pleased to say the workmanship is impressive. I will definitely be ordering from you in the future, and will suggest your company to my friends and family as well. Your idea of customer service far exceeds that of other companies I have ordered from in the past. I received emails throughout the whole ordering process, that being; after submitting my order, when my order was shipped, and even a follow up email to see if I received and was happy with my order. This is most unlike online companies, and you are setting a standard that I hope they will mimic. Keep up the good work there A & A! 8)

Sincerely, James A. Komorowski of Pittsburgh, PA

(112.) 10/18/2003
Hello Ms. Abraugh, Just wanted to let you know that the order arrived today (ring re-sizer). My wife is very happy to see my ring on the correct finger again...
thanks much!
Todd F. of Champaign, IL

(111.) 10/14/2003
Dear Ms. Abraugh,
Yes, I have received my order in excellent condition and it has exceeded my expectations. Thank you for the follow up E-mail and I apologize for not addressing it sooner. I am quite satisfied with my order.

Sincerely, James D. of Humble, TX

(110.) 10/04/2003
Dear Rosa,
Received the Zuni Bear pendant today.It is awesome,exactly what I was looking for.The inlay work is choice.. I am totally pleased with everything.
Thank You so much..
Sincerely, Ronn S. of Vineyard Haven, MA

(109.) 10/03/2003
Hello Rosa,
Thank you for the speedy service. I received the package today ! I will be letting people know what a good transaction this was and will tell them about your professionalism and how friendly you are. Do you have a printed catalogue? Have a good day.
Ramona P. of Fox River Grove, IL

This is what Andrew had to say when I asked his permission to use his comment.

(108.) 10/3/2003 Hi Rosa, Oh by all means use my comments! I was very happy with everything and the earrings have been in for about 5 hours now. This is the first time since I've had them done 5 years ago that I can wear them this long and not feel anything. I couldnt be more ecstatic about this outcome. Thanks again!
PS: I will be refering you to all of my friends and probably shop many more times from your store. Titanium earrings make a great gift! -Andrew

10/03/2003
Hello Rosa,
I just wanted to thank you for the prompt service I received from your small company. The earrings arrived faster than I thought, and they should be just what I needed. Thank you for your services.
-Andrew of Naples, FL

(107.) 9/23/2003
Thank you for your service.The choker was a great success and as soon as we have power again (I am sending this from the local library!)I will be ordering another for my wife.
Derek S.of Glenwood, MD

(106.) 9/23/2003
yes, I did receive the order and everything is wonderful. My ears are finally healing! ( E'arrs Pierced ear posts) & (Titanium Posts)
Thank you so much,
Misty S. of Dandridge, TN

(105.) 8/29/03
Rosa,
THANK YOU for your help in getting me the L'Protect. I followed the directions and hoped against hope that *something* would work for my rings. I read the testimonial of another woman who had the same symptoms as me, and thought if I got the same results, I'd shout from the rooftops.
I've been wearing my rings ever since!!! I'm *thrilled* and a bit surprised that it works exactly as everyone says. Now I can wear my wedding ring and engagement ring with no worries!
Thank you 1,000 times over!
My best,
Debra G. of Park Forest, IL

On 8/23/2001 she gave me her permission as follows "Feel free to use any of my words that you like." so here goes again.

(104.) 6/17/2003 " Bonnie S. of Framingham , MA was back to visit again, and a usual she had wonderful things to say."

Hi, Rosa!
I was going to write you, anyway. Thanks so much for those beautiful earrings! I especially love the black and white beaded earrings. They are gorgeous! Once again, I am extremely pleased with my order. Thanks so much!
Sincerely, Bon

6/19/2003

Hi, Rosa!

Yes, in fact I did wear them and had them in all day without them bothering me at all! This is very good news for me, isn't it?! I was thrilled! And they are so beautiful! I received many compliments. Thanks so much! " I put niobium hooks on some beaded earrings I made for Bonnie, now she can wear different earrings using the niobium hooks"
Sincerely, Bon S. of Framingham, MA

(103.) 6/17/2003
Thank you for being so considerate. I really feel very comfortable wearing your stud earrings.(Titanium Posts) I was allergic to all gold earrings. Your earrings are a perfect alternative for me. Thanks again.
Sincerely, Sandy M. of Randolph MA

"This is what Sandy said when I asked for permission to use her comment"

6/19/2003 Your studs feel like cozy bedslippers in my ears. I cannot sleep with any other earrings but yours. Please feel free to quote me. Continue your good work!! Sincerely, Sandy M. of Randolph MA

(102.) 6/15/2003
Hello,
I did receive the choker, it is fabulous. Thank you very much for your excellent service, I look forward to ordering from you again.
Sincerely,
Lisa A. of Tuscumbia, AL

(101.) 6/14/03
Dear Rosa,
I received the order, they just put it in my mailbox, so everything worked out fine. I really appreciate your excellent service, and I am very happy with the quality of the choker itself. Thanks again! Scott H.of Apopka, FL

(100.) 5/30/2003
I received my order from you today, and I'm very pleased with the service and the way my order was packed.
I'm looking forward to using the products that will allow me to use earrings which had been irritating to my ears. I think this will be a good thing for me.
Thank you so much,
Charlsie E. Of Maryville, TN 37803

(99.) 4/11/03
Last week I received my BHB5 hat band and I love it! It adds a high level of native authenticity to the 'T3' Tilley Hat that I wear (www.tilleyendurables.com). I am curious to know if the band style/design is endemic to any Indian Nation or Tribe with in given nation.
Thank you for any information you can give me.
Eugene S. of Dix Hills, NY

(98.) 2/19/03
Thank you very much for your wonderful customer service. I did receive my order, and am very satisfied. I look forward to doing business with you again & I will recommend you to my friends.
Thank you,
Annette C. of Lusby, MD

(97.) 1/15/2003
Yes, I received everything and I appreciate your promptness. I am very happy with your products and your ordering process!
Thank you for asking!!
Susan M. F. of Atlanta, GA

(96.) 1/14/2003
Dear Ms. Abraugh,
I did indeed receive my order and I have to tell you that I am thrilled! Thank you so much for your prompt service, I will gladly refer my friends and associates to your online store in the future. Your jewelry is beautiful and I wear these earrings with pride.
Again, thank you – have a wonderful day!
Kind regards,
Michelle B. of Bremerton, WA

(95.) 1/7/2003
Thank you for your wonderful & prompt service! I received delivery with no problem and was very happy with your service.
-Jeanne K. of Tacoma, WA

(94.) 1/7/2003
Thank you for your wonderful service. I have received my order and am very impressed with the speed with which it was processed and your customer service. Thank you.
Betsy G. of Hillsborough, NJ

(93.) 1/7/2003
Hi Rosa:
Yes, I did receive my order, thank you! It showed up the very next day! Now that's great service!
Gini E. of Cupertino, CA

(92.) 1/7/2003
I did receive my order, and I thank you for your excellent customer service. The bolo is beautiful.
Laurie H. of Roswell, GA

(91.) 12/27/2002 Hi, Rosa!
I did receive my order and am very pleased with the service! The products are a lifesaver and will enable my daughter to wear jewelry she normally cannot wear.
Have a Happy New Year and I look forward to doing business again soon!
Take care,
Linda B. of Grosse Pointe Farms, MI

(90.) 12/18/2002
Package rec'd almost overnight! Very pleased with the niobium hoops and the titanium studs.
Many thanks,
Margaret N. of Baltimore, MD
Leaving VERY positive feedback!

(89.) 12/8/02
Thank you for sending my order. I appreciate your promptness, and am very satisfied.
Joan M. of Brooklyn, NY

(88.) This is what Deanna said after I suggested Titanium:

No, I hadn't thought of titanium posts, where could I find that? I really appreciate all of your help & wonderful service! Of course you may use my comments.
Thanks so much!
Deanna P.of Huntsville, TX

12/4/02
Yes everything is fine, thank you! The earrings weren't what I was looking for, but they are nice & I will wear them myself. Do you have any niobium earrings about 1/2 that circumfrence and much thicker? I am trying to find them for my daughters, it is the only metal they can use, but the ones I got are too big & thin for their ages. Any suggestions you could offer would be greatly appreciated. It was a pleasure doing business with A&A Jewelry.
Deanna P. of Huntsville, TX

(87.) 11/27/02
Yes, I did receive the ring size adjuster and it's working just fine. I'm really glad I can wear my ring now on the finger I prefer, and the adjusting band is small and not noticeable, feels fine, and won't damage my ring. Thanks. :)
Sara B. of Tigard, OR

(86.) 11/12/2002
Dear Ms. Abraugh,
The earrings (Titanium Posts)have arrived and my daughter was thrilled. She has never worn earrings, or any jewelry, without breaking out around the area. This is her third day of wearing them without any problems. I have kept your business card for future orders and also passed your information on to friends.
Thanks again, Paula T. of Cayce, SC

(85.) 10/21/2002
Dear Rosa,
Yes, I have received my order and it is just as it was pictured on the website and is exactly what I was looking for. Thank you for mailing it so quickly. It was a pleasure doing business with you.
Regards,
Karen G of Mine Hill, NJ

(84.) 10/18/2002
Thank you for the follow-up. What customer service!!! I have in fact received my order and am sending it on to my sister-in-law, who I am sure will be quite excited to receive it since she has been unable to find it in any store.
Thanks again for the great service!
Sincerely,
Tracey T. of Palmyra, VA

(83.) 10/17/2002
I received my order yesterday. I am very satisfied. Thank you very much for following up. I will not hestitate placing future orders with your company and will recommended your business highly.
Sincerely, Sue P. of Huntington, NY

(82.) 10/4/02
I did receive the order. I am looking forward to trying out the products. Thank you for the prompt shipping and the great follow up.
Regards,
Susan Martin U. of South Pasadena, CA

(81.) 9/12/2002
Rosa,
I received it monday. it really looks great. Thanks for the fast service and the free earrings.
Bryan S. of Dodge City, KS
PS: my wife really loves it!

(80.) 8/7/2002
Hi Rosa,
The hatbands arrived and are more beautiful than in the photos. Thank you so much for all your help and interest. It was indeed a pleasure working with you and hope to do it again.
Sincerely,
ksk of Ambler, PA

(79.) 8/7/2002
yes I did recieve my order totally satisfied would definitely buy again. have a great day
ray u of Mansfield, MA

(78.) 6/3/2002
Rosa -
I received my dream catcher and I love it! Also, thank you so much for the mini dream catcher gift, I
can take with me traveling, it was very thoughtful of you.
Take Care,
Deanna W. of Shawnee Mission, KS

(77.) 5/25/2002
Good Morning Rosa,
I hope that you are enjoying your memorial day holiday, I myself am spending it at home with my children,My oldest son is graduateing June 1 and he is signed and sworn in to the United States Air Force I am very proud of him. My second child well he is being himself. well enough of my life story just wanted to write and tell you that I recieved the Bola today May 25 2002. It is nice thank you. I am sure that my boyfriend will really like it. Thank you again and I enjoyed doing business with you. If you ever want to hear whatshappen on this side of the states just gives us a hollar. I am just an average person. Living in the sticks of West Virginia. Yall be good. Pert ner time to call it a day :) Wyldfyer :)
Jeanna D. of Bickmore, WV

(76.) 5/22/2002
Thank you Rosa,
I did receive my earrings and everything is way more than satisfactory!!!! Thank you so much for the follow up. I have passed along your web address to a few friends where I work, as they can only wear the titanium earrings too. Thanks again!
Michelle G. of Plymouth,PA

(75.) 5/21/2002
Hi Rosa, yes I received my order and thank you for the free gift. I gave them to my friend who has the same problem of being allergic to certain metals and she loved them. She will probably be ordering.
Thank you, Dana B. of Mt. Home, ID

(74.) 5/23/2002
I received my order yesterday. Thank you I am very happy. I am sure that I will be placing future orders as well. It is difficult to find titanium earrings. I do have one question. Do you ever manufacture them in small hoop styles? I'd be very interested in that if you do. If you do not maybe you have an ideal of a place where I can get them. Thank you for all your help and for being so fast. I have a very happy ear.
Teresa L. A. of Arvada CO

(73.) 5/14/2002
Everything is fine. Thanx. Be honest with you, that wolf head necklace is currently on its way to China. A producer I know in China is producing a TV series, and in it, he needs a necklace just like that for prop. We were surly glad that we found it.
Angela S. of Rowland Hts., CA

(72.) 4/18/2002
The earrings are beautiful, and your speedy service is unbelievable!
Thanks
Donna R. of Calumet City, IL

(71.) 3/30/2002
Dear Rosa Abraugh,
I recieved my order yesterday on time and in perfect condition. The merchandise I recieved was beautiful and I'm very happy with it. I will suggest to my friend's and family that for their Native American jewelry need's they should shop with you. I want to say thank you for your service. I'm sure I will shop with you again in the future.
Sincerely
Mr. Joshua H. of Middlesboro,KY

(70.) 3/30/2002
Thank-You, Thank-You!! The necklace has just arrived and it is more beautiful and magic than the picture! I will recommend you to all! Peace and Love! Gayle and The Zoo :o)
George & Gayle D. of Richland, WA

(69.) 3/18/2002
Ms. Abraugh,
Yes, I received everything in good order, and was pleased with the products. I will definitely keep your company in mind for any future jewelry needs. Thank you!
Tami K. of Florida, NY

(68.) 2/22/2002
Hello Rosa,
It's perfect! He was very excited when he got it. You did a wonderful job, thank you very much for everything! I will definitely keep you in mind if I think of anything.
Take care,
Helen S. of Boston MA.

(67.) 2/22/2002
Hi Rosa,
Yes, thanks so much. I received my order and was most grateful to see those little guys :-) (E'arrs Pierced Ear Protectors)
You really know how to do 'customer service,' from your immediate email response after an order is placed to the follow up email to make sure the customer has received their merchandise. Customer Service is, by far, one of the most important things a vendor can do for a customer. Thanks for your continued good service.
Best regards as always,
-Irene O. of Millbrae, CA

(66.) 2/16/2002
hi!
not only did i receive my order, but i've already worn it (with the complimentary earrings) and had so many compliments!!! thanks again. you've definitely gained a new customer.
Donna R. of Calumet City, IL

(65.) 2/11/2002
Hi,
I received the order. I am so glad that you carry the ear stuff.(E'arrs L'Protect & Ear Care Gel) Both my daughter and I are highly allergic to just about every kind of metal - even the surgical steel. This stuff allows us to wear everything - even the cheapest earrings. Thanks very much.
Elizabeth S. of Gaithersburg, MD

(64.) 1/29/2002
Thank you so much for your inquiry regarding my order, not many companies take the time to do this, I appreciate it. Yes, I received the necklace and it looks great! My nephew will certainly enjoy it! Thanks again, have a great day!
Nicole M. of Corning NY

(63.) 1/18/2002
Satisfactory? I love it! Thanks for making it and sending it so quickly. It's on my wrist as we speak and it's perfect. You do great work. Best of luck with everything.
Yours,
Damon D. of New York ,NY

(62.) 1/14/2002
Just to let you know - We received our order today. Very good! Very pleased with the earrings and with the speedy delivery (ordered them Friday night and had them Monday noon).
Thanks,
Jeremy S.of Gloversville, NY

(61.) 1/13/2002
Dear Rosa, Thank you so much for your quick response to my order. Our friend got the earrings and
absolutely loved them! Thank You again.
Melissa C. of FPO,AE,USA

(60.) 1/5/2002
I got the necklace today & it's just what I was looking for. And the earrings were a nice surprise too. Thanks for your help & I look forward to doing business with you again.
Debbie N. of Mt. Washington, KY

(59.) 1/4/2002

Thanks so much for the speedy delivery of your ring guards. It was very easy to buy them using your website--something I appreciate, since I review websites professionally. I got the shipment within days, and it was exactly what I had hoped for. Best of all, the rings my best friend willed to me before she died--her wedding rings--are now "standing up" on my fingers as
I type/write, instead of rolling to one side or another. I didn't want to have them re-sized, because they contain an inscription from her husband on the inside. I was also impressed with the fact that you checked up after the sale. I will definitely bookmark your site and make sure I think of it when I'm buying gifts for my family and friends. Best of luck to you, and thank you.
Kristin Zhivago of Jamestown RI

(58.) January 2, 2002
Dear Rosa:
Happy New Year! I'm sorry I didn't get back to you sooner to share my excitement. As you know, the choker was my "grand finale", "save the best for last" Christmas present for my boyfriend, and his reaction was even more than I had hoped for. He was literally taken aback when he opened the box.

He is very proud of the fact that he is of Indian decent and he loves anything that remotely embraces his cultural background. I am not exaggerating when I tell you that he just held it in his hands and stared at it for the longest time, thanking me and telling me how much he loved it and how much it meant to him.

But the true testimony of how much he loved it was not in what he said, but rather in what he did: he immediately put the choker on and (as he is the teeniest bit vain) kept checking himself out in the mirror. Everytime I turned around he was back at the mirror! He also confiscated one of my beautiful matching gift earrings to wear along with it (he is a musician and it fits his look so well). I kid you not - he was just beaming - and so was I.

I only wish you could have seen his reaction for yourself and the awe that your beautiful jewelry inspired. This won't be the last time you'll be hearing from me, as I will surely be ordering from you again and again.

Happy, Healthy New Year to you and your family,
Irene H. of Hollywood, FL

12/23/01
Dear Rosa:
I received the package on Thursday - and I love the beautiful choker. It is a Christmas present, and I will let you know how my boyfriend likes it - but I did show it to all my friends and they loved the necklace (esp. the feathers) and the quality. Thank you for the free gift - I will wear the earrings when he wears his choker.
Merry Christmas!
Irene H. of Hollywood FL.

(57.) 12/25/01

Good Morning and Merry Christmas!
Rosa, I had to write to you again and let you know how much my husband loves his hat band. I'm attaching a picture of Tommy with our grandson Dawson, just so you can see how nice it looks on him. It was the highlight of his Christmas! Thank you again. I have added a link for you on my personal web log and I'm hoping you get lots of business from my referral.
Blessings to you this beautiful Christmas day!
Judith

12/10/2001
Hi Rosa!
I have been meaning to write and let you know that the hat band arrived safe and sound, and is BEAUTIFUL. I have been so busy! I cannot wait to give it to Tommy Christmas Eve. I did try it on the hat, and believe it is perfect. Just right in size and weight. I know he will love it. It looks so much more beautiful first hand than in the image. I also loved the earrings, and thank you! I am very happy that I found your web site! You made this year's Christmas gift to my husband so special!
Blessings,
Judith W. of Kennesaw, GA

(56.) 12/3/2001
Hello Rosa, Thank you for keeping in touch the entire time. I received the jewelry today and it looks fabulous.
I also appreciate the earings you included for free. It was a pleasure dealing with you.
Best Regards,
Greg G. of Livonia, MI

(55.) 11/23/2001
Dear Rosa
Thank you - I have received the package and am very grateful.Who knows, my sister-in-law may order more for the earrings she makes !
regards
M M. of Australia

(54.) 11/11/2001
Yes, thank you. The Dream Catchers are beautiful and I have two great places to hang them. I really appreciated the personal service. I'll remember your site and pass it along whenever I can.
Again, thanks, Susan F. of Santa Fe, NM

(53.) 11/7/2001
Dear Ms. Abraugh,
I just wanted to let you know that I received the package with my order today. As usual, I am very pleased with both your timeliness and your products! Thank you so much!
Sincerely,
Bonnie S. of Framingham,MA

This is what Bonnie said when I asked for her permission to use her comment.Plus she had another wonderful comment on 8/23/2001 .

Dear Rosa,
Feel free to use any of my words that you like. This is my second time ordering from your company. I continue to be extremely pleased with it. I know for a fact that it will not be my last time shopping with you!
Until next time,
Bon

(52.) 9/11/2001
The order has arrived, and I am very pleased with the purchase. Thanks You need to be commended for your professionalism concerning this purchase on line.
Tony R. of Madison, AL

(51.) 9/11/2001
Hello;
Mah daugther loved it. Her mom said she hasn't takin it off since it arrived. Struts around sayin look what mah dad bought me. Her mom also said it is the perfect color for her, sets off her green eyes. So follow up is great and thank you a job well done. Chuckles also said she wants a tattoo of the moon lady now.
Thank you
Craig H. of Zapata, TX

(50.) 8/30/2001
Yes, I received the hat band. It was absolutely beautiful. Please let me know when you have new ones. Thank you for following through with the order.
Ruth F. of Forest City, NC

(49.) 8/23/2001
Dear Ms. Abraugh,
Thanks for the follow up. Yes, I indeed received the L'Protect. I have to tell you that I love it! What a miracle product it is! My gold ring has given me problems for years. I had a big red excema patch that was horribly itchy, as well as ugly. It sometimes prevented me from wearing the ring at all! Even on the days that I didn't wear the ring, That ugly itchy patch
persisted. I put your product on the inside of the ring and a miracle occured! Not only didn't my finger itch like crazy underneath the ring all day, but when I took the ring off at night, the patch was actually gone! It vanished! And it has not reappeared since! Blessings to you! I am forever indebted! I now wear my ring worry free (and itch free, too!). Thank you from the bottom of my heart!
Sincerely,
Bonnie L. S., of Framingham, MA
a very satisfied customer!

(48.) 8/20/2001
Dear A & A Jewelry
I received my order today, and just wanted to thank you for the prompt delivery of the products ordered. Everything is satisfactory, and I am very pleased with the service.
Michele A. of Dracut, MA

(47.) 8/13/2001
I'm sorry I didn't email you sooner. Yes, I did receive my earring gel. It's amazing how many stores "have never heard of it." They don't work in the store long enough. Where I used to get it here no longer carries it. It enables me to wear ANY earring. Thanks so much,
Karen P. of Cotati, CA

(46.) 8/4/2001
My set came today and all the pieces are beautiful. I haven't tried them on but I am sure they will work out beautiful.
Do you have a catalog that you can send me? If so I would love to have one and I will pass on your business cards to anyone who needs assistance.
Thank You.
Babette K. of Sumner, WA

(45.) 7/24/2001
Thank you for your follow-up on my order. I am very happy with the earrings that I ordered, speed in which they were shipped, and with the bonus free gift! I just wish I could get necklaces or bracelets in this colorful metal, or niobium.
Thanks!
Cindy M. of Rock Creek, OH

(44.) 7/20/2001
The lovely necklace has been received and the intended receipient will be thrilled. I can't thank you enough for your kind attention. It will not be forgotten. It was a pleasure.

Thanks again, Katie V-C. of Concord,CA

(43.) 7/12/2001
Dear Rosa,

Yes, I did receive my order and appreciate the free gift. Your service is great. I only wish that I was able to wear more jewelry as I am allergic to all metals and only can wear the titanium. Thank you again...
Sue R. of Lawrence,KS

(42.) 7/6/2001
How kind of you! Yes, I did receive my order and everything is very satisfactory. I will be sure to pass the word to anyone else looking for this type of merchandise to visit your site. Thanks!
Nancy B. of Glendale , AZ

(41.) 6/19/2001
Yes, I did receive it, and like the product ( L'Protect ) very much. So far, so good. I've been able to wear my necklace without an allergic reaction
Linda F. of East Lansing, MI

(40.) 6/13/2001
Just wanted to let you know I received my earrings and they're great! Hope to be doing business with you again in the near future!
Diane P.G. of Denver, CO

(39.) 6/1/2001
Hello! I just received the hatbands and they are great! I'm so glad that I came across your website and will tell others. The quality and designs are superb! Keep up the great work & ideas! Sincerely, Harry B. *Also thank you for the extra gift of the necklace, my wife will be wearing it today! I will always be in touch.
Thanks, Harry B. of Murfreesboro, TN

(38.) 4/21/2001
Ms. Abraugh,
Thank you very much for following up. Yes, I received my order and I believe it will be a very useful product. Thank you for your prompt and courteous service.
Sincerely,
Mrs. Margaret C. of Austin , TX

(37.) 4/11/2001
"Dear Ms. Abraugh,
Yes, I received the package on Monday and was pleasantly surprised all around, by the fast shipping, the consideration and care with which you provided my order, and yes, the free gift, too! I'll be sure to wear it come the warm summer weather. I could not find titanium earrings anywhere and your website was an absolute blessing to me. I just have one question:
have you considered having a light blue pair to add to your collection of colored titanium earrings? The color is very pretty and I think over here in New York, they're very much in demand. To make a long story short, thank you again for everything and good luck!
Cheers,
Julie L. of New York, NY"

(36.) 4/11/2001
Dear Rosa,
Thank you so very much for all of your help! I have received my order, and everything is just perfect! Thanks again!
Susan S. of Oriental,NC"

(35.) 4/11/2001
"Dear Rosa, the first order came and the earrings are just beautiful! Also,so far I've worn 2 of the 3 pairs without any itching. Thank you very much!"
Andrea D.of Beachwood,OH

(34.) 4/11/2001
"Dear Rosa,
Yes, I did receive my order _Very Promptly_! Thank you so much for the follow-up fax and the free gift!
I really appreciate the "Personal Customer Service".
Have a wonderful day,
Patty K. of Kirkland,WA"

(33.) 4/3/2001
" Thank you Rosa! YES! Everything was fine. We were so impressed with the quality of the necklaces......you have a return customer! Our grandsons really liked the gifts. Thank you for thinking enough to follow up! I'm sure you'll hear from me soon and most certainly around Christmas!

Thank you. - Emma S.of Speedway, IN"

(32.) 3/15/2001
I did receive the order and everything was just great. I will berecomending your site to others.
Thank you,
Terri B. of Bristow, VA

(31.) 2/22/2001

Dear Rosa:
I love my hat band!! I knew I would. It is bigger than I though it would beand very substantial. Thank you for the FREE GIFT. I'm wearing the earrings right now. Great service is so rare and a special surprise is even less frequent. Because of your good service, quality merchandise and kind way of doing business, I will look to you for future ordering.
Thanks very much.
Kim M. of Coventry , RI

(30.) 2/15/2001

To the Abraughs,
I just wanted to let you know that my order arrived today. Thank you so much for your prompt service!
I also wanted to take a moment to tell you that, by far, this is the BEST service I have ever received via an internet purchase. Not only did my order arrive quickly & safely, but your courteous e-mail messages in the interim were appreciated as well. Thank you, also, for the free gift!
I now know where to turn (and can tell my sister-in-law, for whom I placed this order & who struggles with metal allergies with her ears) anytime I need such products. Thanks to Yahoo! for turning up such great search results!!
:-} Paula I. of (Mechanicsville, VA)

(29.) 2/14/2001

Yes, thank you. It was great getting it so fast. I'll probably be ordering more soon. Both my daugher and I got our ears pierced
recently and cannot find the gel for sale in any store. It's great stuff.
Thanks again. Mary Ann of Millbrae, CA

(28.) 12/13/2000

Dear Rosa,
I received my Bola tie today!!! It is great, I am very happy with the quality and I enjoyed my free gift, the necklace is quite lovely.Thank you so much for all your personal attention. I will be sure to tell my friends and family about your wonderful website and I myself will be shopping here again.Have a wonderful holiday

Sincerely Kristine W.of Prembroke Pines, FL

(27.) 11/17/2000

Yes I received it yesterday. I've needed the ring guard for a long time but with three small children with me when I shop, I can never remember little things like that. I just love the internet! My daughter loves the necklace. Thanks. I have you bookmarked.
Sheila in NC

(26.) 11/13/2000

Dear Rosa,
Just a short email to say that the dreamcatchers have safely arrived in perfect condition and to thank you very much for the free dreamcatcher that you included, it was very kind of you. The dreamcatchers are both very pretty and are both made very skillfully, it is a great credit to you, I am sure Jenny will love receiving them on Christmas Day :-)
Thank you for your prompt service.
Christian M. of Great Yarmouth, Norfolk,UK

(25.) 11/2/2000

"The items arrived. Thanks so much for all your help. I will gladly refer your service to others."
Gregory G. of Irvine, CA

(24.) 10/25/2000

"Hi there, I received my earring covers yesterday and am using them today......and I want to thank you so much for the wonderful necklace......I put it on and wore it to an auction with an animal print blouse and suit,almost without looking at it..( I was leaving and out the door and my husband was hurrying me, so had to put it on in a quick)..and had so many compliments on it.....thanks for a great transaction......BobbieB of Hartsville,SC

(23.) 10/20/2000

yes we got them and I was very pleased with it. The plastic earring post covers are a goodsend to my daughter and she adored the free gift earrings..
thanks so much.
Telecia P. of Anderson,IN

(22.) 10/3/2000

Hi Everyone. Rosa I can't thank you enough for creating such a beautiful necklace. The first thing I did when I received it, I put it on right away. My son's were excited about maybe having one for themselves. In the future I will order two Eagle Heads and put it on the laces you provided for me for the boys. Rosa I truly can't thank you for your honesty and creativity, you and Charles are truly talented people. God has given each of us gifts, and we make HIM happy when we make people happy with our talents. God Bless you and your family. I will be emailing you soon enough for another order. May the High Spirt God shine upon you always.
Joseph S. of Revere, MA "

(21.) 9/11/2000
Yes, I did receive my order. It was exactly what I asked for. Thank you so much. I hope your business does well. I will recommend you to my friends. Have a good one!
Donna S. of Darien,IL

(19.) 8/16/2000

Rosa,

I just wanted to let you know that the dream catcher arrived today and it is perfect. I really appreciate you working with me on this item. Baby should arrive in about 6-7 weeks and I'm sure he will appreciate it also one day. Once again, thank you .

Dawn W. of Destrehan, LA

(18.) 8/11/2000

Rosa,
Yes, the remaining 5 tubes arrived last Wednesday,August 9th. And yes, the gel is great. I have used it for many years and am now having trouble finding it locally - so I decided to search online. Your organization was the first I came across that carried the item.Thank you again for the prompt service. I have your site bookmarked!
Have a great weekend!
Mary Jo J. of Dallas, TX
Rosa,

"You are the first organization in a long time that truly cares about the customer and ensuring satisfaction. You were prompt in filling the order and even followed up via e-mail to make sure everything was received and satisfactory! You just don't find companies - online or otherwise - that gives that level of service these days! Thanks so much!" And I truly mean it! Now that I have my ear gel, I will be perusing your site to see what other things you offer that I might need or want.
Thanks again and have a great day!
MJ of Dallas, TX

(17.) 7/29/2000

Rosa:
Looks as if this experiment will be *very* successful; I am a happy kid! My boyfriend had never seen me in earrings, and after seeing me wearing them, was delighted because he thinks they look pretty. I just tugged on both my lobes to check, and a lot of the soreness is gone today. I'd *never* have been able to wear earrings for more than two minutes if I hadn't discovered these little post cover things! I'm as happy as I can be. Thanks a lot, Rosa. I'm gonna go dig out all my earrings and start imagiining which I'll wear next!
Binky M. of NY,NY

(16.) 7/29/2000
Hi, yes I received the package, and everything was there. Thanks alot, and the ring guard works great. Just what I needed for my white gold wedding band. My fingers swell and shrink, so I need my ring big sometimes, not so big others. This is fantastic.
Thanks again, Evelyn P. of Aberdeen, MD

(15.) 7/24/2000

Dear Rosa:

YES!!! For the first time in many, many years I can wear earrings!!! My hair is pulled up and back and I'm loving it! I will be ordering more in the very near future. I thank God I finally got smart enough to research my metal allergy on the web and that you have a web site! A devoted customer, Karla D. of Jefferson,GA

(14.) May 25, 2000

Hi!

Yes, I received it. Thank you very much for the free earrings too! I really appreciate the follow up as well. I must say I am very pleased with how A&A Jewelry does business. I'll definitely be keeping the web page bookmarked.

Thank you again! Peri R. of Woodland, CA

(13.) April 22, 2000

I love to see the new surprises that you have in your web pages. I am still amazed each time I visit and see yet more of your creative abilities. You are a true artist. You not only make beautiful jewelry, I can see your heart in your work of love Sis Rosa.
Love Always,
Sis Lynda Lou [This is from my dear sister, I think she may be just a little prejudice. Thank you sister Lynda.]

(12.) April 8, 2000

Yes, indeed, everything arrived in perfect order, and I am quite pleased with your service."
Thanks again.
Bill T. Q. of San Fransico, California

March 23, 2000
" I received the order last week. Everything is great and thanks for the earrings. That was a nice treat! "
Sandra V. of Bowie, Maryland

(11.) Feb.20, 2000

Rosa,
Got the hair barrettes a couple of days ago. I really like them. Thanks so much for everything. I really enjoy doing business with you. You really try to make the customer happy. Keep up the good work."
Cindy O. of Lexington, SC

(10.) Feb.11,2000

Yes it arrived thank you for your courtesy.Will definitely be ordering in the future.
Anthony S., of Berlin, NJ

(9.) Feb.11, 2000

Many thanks for the order. I have been looking for Ear Care Gel for over a year. I had originally gotten it through a mail order catalogue several years ago. I am wearing earrings again for the first time in many months. I had to do a "mini" repierce on my ears. Thank you so much."
Sallie L.of Malverne , NY

(8.) Jan.8, 2000

Rosa,
Thank you so much for the earrings. I really like the Christmas ones. The hemp necklace is for my daughter and she has been wanting her ears pierced so she will be really excited to get them for her birthday. I really like the beaded hair barrette. I think that is my favorite.
Thanks for everything. Cindy O. of Lexington, SC

(7.) Jan.3, 2000

Dear Rosa,
Thank you for following up. Yes I did receive my order and yes, it was exactly what I was looking for. I have been searching for the ear care gel for ages and was so glad I found it on your site. It's a fabulous product. Thank you,
Phyllis L. of Bellingham, WA

(6.) 12/28/98

Just wanted to send a note to let you know that my order for the #p3001 bolo tie (placed on 12/21) did, in fact, reach the recipient on Christmas day ! He was most pleased, and my aunt ( the actual gift-giver) was thrilled to pieces. Thank you for making the extra effort to bring about a joyous Christmas for those two octogenarians.

J. R. G. from North Carolina

(5.)12/26/98

Happy Holidays!

Rosa,
Jen loved the necklace ! Thank you very much for your help with all the address changes and delivery . I look forward to making more purchases from your web site.

J.B.from Michigan

(4.) 12/16/98 Rosa, I received the hat band yesterday, the 15th. I did not check to see if it fit as it is a Christmas gift and my husband was wearing the hat. I do believe it will be fine and that he will like it. Thank you for the prompt attention to my order.

P. C. from New York

(3.) 12/16/98

Hello Rosa,

Yes, the bolas arrived Monday and I am pleased with them. Thanks also for the free goodies. My wife likes the bell earrings. Thank you.J. H. from South Carolina

12/29/98 Rosa,

I just returned from my parents' house and my father absolutely loved the bolo ties.

Thanks again,

J. H. from South Carolina

(2.) 12/8/98 Rosa, Thank you so much for the unicorn earrings and necklace. They are so beautiful. Thank you for the free gift. I like those earrings too. Hope you have a wonderful Christmas and a Happy New Year. Have a Happy Holiday Season.

Thank You again, Nancy Lowery,Texas

(1.) 11/19/98 Rosa,

Yes I received them, everything looks great. Thank you. T. Schina , Pennsylvania>

Thank you for your comments .

Sincerely, Rosa Abraugh

A&A Jewelry index Allergy Help Niobium Hypo-Allergenic Earrings Titanium Earrings 1. Titanium Earrings 2.

Nylon Earrings 1. Nylon Earrings 2. Gemstone Rings Customer Comments Tips & Useful Items

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A&A Jewelry index	Allergy Help	Niobium Hypo-Allergenic Earrings	Titanium Earrings 1.	Titanium Earrings 2.
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